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Delete your Snappito account

This page explains how to delete your account for the Snappito app and website (www.snappito.com), run by Snappito, and what happens to your data.

Delete it yourself (takes effect immediately)

  1. Open the Snappito app or go to www.snappito.com/dashboard and sign in.
  2. Go to Settings.
  3. Tap Delete my account, type DELETE, and confirm.

Go to my dashboard

If you have a booking that is not yet completed, cancel it or wait until it is completed. You need to do this before you can delete your account.

Can't sign in?

Email support@snappito.com or message us on WhatsApp (+91 62877 01110) from the email address or phone number on your account, with the subject "Delete my account". To protect your account, we will confirm the request with you first. We then delete the account within 30 days.

What is deleted

  • Your name, email address, phone number and profile photo
  • All saved addresses
  • Your reviews, support requests and notification settings
  • Push notification tokens for your devices. You are also signed out everywhere.

What is kept, and for how long

Indian tax law requires us to keep records of paid bookings: the services, dates, amounts, payment IDs and invoice numbers. We keep these for the legally required period (currently about eight years) with your name, phone number, email and address removed, so they no longer identify you. See our Privacy Policy for details.